What experience does InfiniLogic have in software
InfiniLogic is an incorporated
body since 1999, focusing on the needs of our clients
locally and internationally while expanding globally.
Earlier, our clients had been served under the name
of our group company InfiniShop.
Why should I choose InfiniLogic?
is a bit of what you will find when you work with us. We
- International Experience
A team of experienced professionals experienced in working with various businesses
across the globe.
Our team leaders are certified system quality auditors with complete knowledge
and practice in software development, improvement and maintenance with
a number of multinational companies.
- Clearly defined process execution
Each process in the overall project is accurately documented for every procedure
undertaken. This is in line with the requirements of international standards,
producing a well-defined and traceable software development life cycle.
- Multiple backup points
InfiniLogic has multiple offices and backbone support points. This allows
us to produce as many projects backups, enabling a prompt disaster recovery
What is the level of fluency
in the English language of the personnel, especially
of those who will be required to interact with clients?
employs personnel who have sound presentation skills,
more specifically in the English language. This is an
imperative element for the selection of individuals in
What is the normal lead-time
required by InfiniLogic?
Usually this depends
on the nature of the project, although in general circumstances
the project is initiated within a two-week period.
What is the general mode of communication
adopted by InfiniLogic?
We ensure a constant
level of interaction with our clients through acceptable
modes. These usually include email, postal service, fax,
phone, courier services, and FTP Server access.
How does InfiniLogic monitor
and control the workflow of each project?
utilise professional tracking tools, which assist us
in monitoring the progress of each activity and development
in the project. The reports are also sent to clients, in
implementing our policy to ensure customer interaction.
Is the client informed of the
Yes, a detailed weekly progress report
of the project is dispatched regularly to the clients
as part of our policy to interact with our clients at
all stages of the project. This assists the customers
in gauging the quality and timeliness of the work being
What is the assurance that projects
will be delivered in time?
The assurance of
timely delivery of the project is provided in the contract
between InfiniLogic and the client, and agreed upon in
the Terms and Conditions by both parties. The time duration
is projected depending on the type of work and our budgets
of similar work performed.
What about the quality of
the product, i.e. bug free?
itself high quality standards, which have been laid down
in the form of guidelines for the entire organization. Peer
review process is always in place to detect flaws or errors
at early stages of each process within the project. We also
use a Defect Tracking System (DTS) to catch any defects throughout
the product life cycle, and the reports are also sent to
clients with the delivery of the product.
What about errors found after
delivery and installation?
What sort of infrastructure
does InfiniLogic have?
InfiniLogic strictly adheres to its contract with all
clients, which clearly states that we will provide after
sales service for all products and services and ensure
that all updates and necessary amendments are made without
delay and as soon as possible.
We are equipped with
the latest computer systems at our offices worldwide and
employ personnel having high levels of experience in working
with all systems and provide efficient maintenance work to